SHIPPING: We suggest choosing EXPRESS shipping option for faster shipment method. Such orders should arrive within two weeks after shipping.
CUSTOMIZIBLE: We offer color customization for our artwork. Also, there is a possibility to modify the size (increase or decrease a bit). Please contact us for more details!
GIFT: Such wall décor is a great gift idea for housewarming, moving, weddings, Christmas, or birthdays. This will truly be unique and special gift for your loved ones and friends. This is a meaningful gift, and it will catch the eye and compliments of family members and friends.
WHY US: we care about our customers and try to provide best customer services as possible. We will make sure your item is nice and good looking. We take care to pack them well so they arrive safe and undamaged, but everything happens, so if there is some kind of problem, please let us know and we will work to solve it. You can order confidently!
NOTE: This is ready to hang, no assembly required, there is a hook at the back, you just need a nail on the wall for hanging. Natural versions are made from natural wood so color and grain might vary from item to item, making these unique. Also, these might differ a bit as pictures does not capture true essence of the installations well, so make sure to look through all the photos and customer reviews!
Processing time The time needed to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes Buyers are responsible for any custom and import taxes that may apply. We are not responsible for delays due to customs.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.